Diane McCan's Client Testimonials
Satisfied Clients!Diane is an excellent realtor. I bought a house from her back in 1985, then bought property in 2007 and then sold the original property in 2012. Each time, I have been very grateful to have Diane as my advocate. She knows the business inside and out, and steered us expertly through a number of issues. With the last sale, our termite report was much more extensive than we had expected. We debated whether to sell as is, or take out a loan and do the work. She assured us that we would get our money back and that if we did not make the repairs the sharks would try to get the house for even less. She was right! We did the repairs, and sold the house at a price that paid for all our loans. We also were grateful that she advocated for us when the buying agent ignored making an extension when the buyers loan had not come through. She went the extra mile to make sure out interests were protected. I recommend Diane to any one in the area needing a realtor.
Sarah L. , Oakland - 2014
I recently used Diane McCan as my agent when selling my family home, and highly recommend her. It was not an easy process for me as the house had been in our family since its conception 66 years ago, so needless to say, the house was steeped in memories and family nostalgia. Diane met with me months before I was ready to sell, walking me through some steps needing to be done before we could list. She was patient and extremely helpful as I slowly mad progress. She was an excellent sounding board and referral contact for every little - and not so little - thing needing attention.
I had been going to pen houses for a few years to keep an eye on the neighborhood market and to meet agents and watch them at work first hand. After meeting many I knew Diane was the experienced professional I wanted to work with. She knows Redwood Heights like no other, lives in the neighborhood, has a history in the area, and even turned a dreary empty lot into a beauteous garden, shining up a dull spot in the neighborhood. I was pleased with her presentation and marketing of t he property, first class all the way, which was important to me. I had friends come to the showings and they said she offered just the right amount of help and information. She made it her business to know as much about the home as possible and to make buyers feel at ease as they shopped. As the house was like a member of the family, I wanted to do it proud, and Diane helped me achieve that. We had many offers after 2 open houses, all over asking. I would use Diane again in a heartbeat, to buy or sell and have recommended her to friends and neighbors with confidence.
K.D. Nashville, TN - 2014
Selling your house is an inherently stressful event. With Diane's expertise and professional guidance, the process went smoothly. She was responsive and accessible. Diane's experience allows her to grasp the BIG picture, as well as the little details and nuances that make for a successful visual and descriptive presentation of the property. Through her efforts we had ten offers and all of them overbids. A relator's primary responsibility should be in the best interest of their client. Diane gave her full support and is highly recommend.
Chris Y, Oakland - 2014
My brother and I recently sold our mom's house of 62 years, due to her passing. It's in the Redwood Heights area so we chose Diane McCan to represent us. From the first meeting and throughout the process, Diane was exceptional We had issues to deal with such as fixing it up or sell as is, and Diane provided us with knowledge, the pros and cons, to allow us to make our decision. She was attentive, very professional and just a phone call away if we had a question. We were fortunate to have multiple offers that she arranged to have presented to us in a very professional manner. We accepted an offer, went into escrow and the deal was completed in less than 30 days. I would highly recommend Diane to anyone looking for a hard working knowledgeable realtor, especially for the Redwood Heights area.
Ross B., Jackson, CA - 2014
Diane McCan did a magnificent job recently as the agent for my wife and me during the sale of our home and the purchase of a new one, in conjunction with her husband Dwight McCan (who handled most of the purchase end of the transactions). Diane guided us through the complexities of getting our old home into fine, highly salable condition, including retrofitting, painting, etc. She established the correct listing price, held two open houses and brokers tours, and set up a date for offers to be received. Within two weeks of the first MLS listing we had eight offers, all very much over the asking price, and we had a quick and efficient close at a price that greatly exceeded our best hopes. The purchase of our new home was fraught with complications because it was a short sale. Here too, the McCan team served us superbly. Though the process was lengthy due to the inherent complexity of the listing, our realtor was immensely patient, determined, and professional, and we wound up exceeding our best hopes. I recommend Diane McCan with the highest of confidence. She and Dwight served us with distinction, and did that with professionalism, personal warmth and efficiency.
M.S., Oakland CA - 2014
My husband and I recently sold the Redwood Heights home where we lived for two decades and raised our family. There was never any doubt in our minds that we would list with Diane, having watched her give excellent service to our neighbors over the years. She's top-notch, completely professional, highly experienced specialist in our neighborhood, enthusiastically recommended by her actual clients.
Diane worked with us patiently over several years as we looked for the right time to make this move. She met with us numerous times to discuss pricing and market conditions before we'd ever officially listed with her. Once we did decide to sell, her guidance was invaluable. She explained every step of the process thoroughly and clearly, giving us the information we needed to make smart decisions and then carrying out our wishes to the letter. She helped us prepare our home to show in the best possible condition with sop-on advice as to what did and didn't need to be done and connnected us with vendors who could od the necessary work well, quickly, and for a reasonable cost. She marketed our home with great savvy, including producing ads with a charming sketch for the home by a local artist and a flyer with stunning photographs. She priced our home to attract multiple offers, and we sold for more than we had dreamed might be possible. And as an added bonus, given the amount of time and interaction that one necessarily has with ones agent, she's warm, friendly, and delightful to be around.
Diane and her husband and real estate partner, Dwight, also helped use find the property in which we not live. both of them showed us many places, although ultimately it was Dwight who officially represented us in the purchase, which was lengthy and complicated because it was a short sale. His experience in that field was invaluable.
Bratsche M., Oakland CA - 2014
This note is to thank Diane McCan for her work on our behalf, and to recommend her highly to any potential clients.
We chose Diane because of her experience and familiarity with the Redwood Heights area, and we felt confident in her ability to represent us in selling our home. Diane exceeded all of our expectations throughout the process. She expertly handled what proved to be some difficult negotiations during our sale, working tirelessly with the buyers and their agent, shepherding all of us through a trying time. Diane remained calm, professional, optimistic and reassuring during the entire process, allowing us to focus on our move and transition.
Her counsel was wise, we followed all of her recommendations, and she achieved top dollar for us in a very short time. We could not be happier with Diane’s services. Suzanne Johnson and Kathy Foster - Sellers/4329 Gregory St., Oakland
"I want to take this opportunity to thank you so very much for the outstanding job you did selling my mother's home on Maple Avenue in Oakland. As you know, my mother lived in that house for fifty-four years, so there was much sentiment involved in the sale. Without your kind and caring thought to every detail, the sale of this home would have been most trying for me and my family. Your integrity and honesty will always be remembered and cherished. Pacific Union is most fortunate to have a person of your caliber representing their agency. Once again, thank you so much and best wishes to you in the future."
Sincerely, David Cordano - Sellers Maple Avenue, Oakland
"Joy and I want to thank you for the superb job you did managing the sale of our house at Davenport Avenue in Oakland. Your extensive knowledge of the selling process and the real estate market in the Laurel/Redwood Heights neighborhoods, your ability to anticipate difficulties before they arose, your advice on maintenance and aesthetic choices, and your caretaking of the property after we had moved away from the Bay Area -- all of this contributed to a smooth and successful sale. Due to your efforts we believe we received maximum value for our house (and significantly more than we had anticipated.) Your professionalism and loyalty to us were evident throughout the process.
We also appreciated your guidance during an emotional time. It was difficult to leave a home to which we had become so attached. You led us through the experience with understanding and sensitivity. For that that we are grateful."
Sincerely, Doug and Joy Eaton
"Having seen Diane McCan's name for many years associated with properties that were sold in and around our neighborhood, we contacted her to handle the sale of our home upon retirement.
This was a new venture for us and she was most helpful in every aspect - from preparing the house to look its best to the final signing of the sales contract. Her recommendations of vendors to correct minor problems that existed were top notch, and she continued to stay in contact with use even after our move took place and to offer her assistance if needed.
As a result, we would highly recommend, without reservation, Diane as a valuable asset ot anyone's Real Estate experience.
Sincerely, Elza Paul and Roberta Paul
"Working with Diane McCan on the sale of my home was a pleasure from beginning to end. Diane was thorough in her explanation of the process and followed through every step of the way. From the establishment of a time frame (which was consistent with my goals and the market!), through the final signatures and close of escrow,
Diane was supportive and sensitive. She graciously set up and hosted each open house, was generous with her time, and adeptly worked with the buyer’s realtor. I’m very appreciative of Diane’s expertise in real estate, her knowledge of the Redwood Heights community, and all that she contributed to the sale of my beautiful home."
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